Our Quality policy
Quality improvement is about ensuring that our focus is on improving, not just maintaining our services at Hospital. Quality improvement involves a focus on the safety, effectiveness, efficiency, acceptability, accessibility and appropriateness of services for consumers (who might be patients, relatives/parents, or the hospital and other health care professionals).
Purpose of continuous quality improvement is to:
1.Monitor patient and staff satisfaction.
2.Monitor of quality indicators.
3.Monitor of Adverse Drug reactions and medication errors.
4.Monitor patient safety indicators.
5.Monitor of Clinical audit results.
6.Ensuring fire safety mock drill twice in a year.
7.Ensuring facility safety round twice a year in patient care areas and once a year in non- patient care areas.
Out Patient Evaluation:
1.Patient satisfaction.
2.Improved Clinical Outcome.
3.Reduction in Morbidity and Mortality.
4.Improved service quality of the hospital through increased efficiency & effectiveness.
5.Optimum Utilization of resources.
6.Job Satisfaction along with growth of the employee & organisation.
7.To facilitate and oversee the implementation of the chosen strategies for overall Patient Safety and Quality Improvement (PSQ) initiative in the organization in line with the quality policy of the hospital.
To develop Annual plan for in line with PSQ (Patient safety & quality Improvement) plan as per the CQI of Hospital.
To develop Continuous Quality Improvement.
To oversee improvement of the quality via external accreditation, including provision of guidance advice and necessary support for taking care of new processes and changes in the system required for any such accreditation/ certification.
The Quality improvement Program is to be updated at least once in a year.
